Shipping policy
Effective Date: May 28, 2024
Thank you for shopping with Rock The Shot. We strive to provide you with the best possible shopping experience. Below is our shipping policy, which outlines the terms and conditions for shipping within the United States.
Shipping Methods
We ship all orders via UPS to ensure reliable and timely delivery. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
Shipping Charges
Customers are responsible for all shipping charges. Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The total shipping cost will be displayed at checkout before you complete your purchase.
Delivery Times
- Ground / Standard Shipping: 5-10 business days
- Priority 2 Day: 2-3 business days
Please note that these delivery times are estimates and may vary due to factors beyond our control, such as weather conditions and carrier delays.
Order Processing
Orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with your tracking number. You can use this number to track your shipment on the UPS website.
Shipping Restrictions
We currently only ship to addresses within the United States. If you attempt to place an order with an international shipping address, it will not be processed, and you will be notified accordingly.
Shipping to Multiple Addresses
If you would like to ship items to multiple addresses, please place a separate order for each address. Shipping charges will apply to each order.
Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer service team at [Your Customer Service Email/Phone Number] within 7 days of the estimated delivery date. We will work with UPS to resolve the issue and ensure you receive your order as soon as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our [Return Policy](link to your return policy).
Contact Us
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at info@rocktheshot.com.